A fully integrated reverse logistics management tool incorporating the entire repair process, Repair & Return (R&R), Repair & Calibration (R&C) and Returns solutions provide total visibility throughout the complete cycle and includes all parties involved in the reverse logistics flow.

Reverse Logistics delivers a high degree of functionality through interaction with a Connectivity Platform, exchanging information for return orders, authorisations and acknowledgements, stock updates, inventory specifications and sales orders, transport, pick list and repair orders, (direct to/from transport providers, warehouse and repair centres), and exemption handling.

What it does:

* Maximises infrastructure investment through integration with a customer or partner's existing systems
* Provides order application and connectivity to all parties in the logistics network
* Enables total network visibility and track and trace using a customer's own reference identifiers
* Functionality includes performance-based billing for increased quality of service
* Order and return placement at customer or end-customer locations
* Determines service type using defined parameters such as origin or price
* Produces fulfilment documentation, including transport labels

What you get:

* Cost reduction through automation of business processes and early notification of opportunities to further decrease costs
* Real-time reports for immediate action and enhanced asset utilisation
* Rapid implementation without compromising quality of service
* Complete independence from third party organisations
* Quick adoption of changing regulations
* Streamlined business intelligence reporting
* Improved service levels measured against agreed standards
* Tailored support 24x7