About us

eBuilder is a global company with half a million users in over 50 countries. We optimize and automate administrative processes for corporations and public sector agencies through IT-based business process outsourcing.

A New Business Logic

One of the results of globalization and today's challenging economic environment is that all organizations must add value to their core competencies and complement their total offering for end customers by deriving maximum value from their suppliers and partners. Outsourcing non-core business processes has been an effective way for organizations to remain competitive in today's global marketplace but it has come at a cost.

Globalization

Globalization has also led to dramatically increased costs for administrating business processes in the extended organization. There is also a greater demand for improved levels of customer service, tighter control of assets and higher profit margins. Gains achieved by globalization in terms of lowered manufacturing costs and the benefits of local market presence are easily undermined by increased "hidden" costs for logistics, administration and travel.

Visibility, Control and Rapid Decision-making

In the face of increased competition and operating complexity due to differences in geography, languages and cultures is the need for visibility, control and rapid responses to an ever-changing business requirement. The winners in the new competitive environment will be the "glocal" companies that manage to extract the maximum benefits from outsourcing and local market presence whilst operating at a minimum cost for administrating and coordinating the increasingly complex global business processes. The ability to extend a business process across the entire value chain is imperative for an organization to steer and control their operations more effectively. The quality of information and the speed at which it travels throughout the value chain will determine an organization's competitive advantage. Therefore, the automation of the exchange of information between business partners and the optimization of process logic is a natural starting point for creating more effective business processes.